Terms & Conditions

By downloading or accessing a Service, you opt-in and Accept the Terms and Conditions including consenting to the use and disclosure of private and sensitive information for the purposes outlined in the privacy policy.

Definitions

Accept(s): Includes, but is not limited to include, the acknowledgement, understanding and acceptance of all limitations, Terms and Conditions of the App and to indemnify the App Producers against all liability for (but not limited to) any liability, loss, damage, injury or death by any person, organisation, Agency or entity in connection with the use of Content or services

Activation: The process undertaken by a service and/or Users to notify, request and track responses of Team Members.

Agency(ies): Includes, but not limited to emergency services organisations, public and private businesses and state, federal and local government entities.

Author: The author of the Services is RIPE Intelligence Pty Ltd.

Content: Includes, but not limited to include, all products, services, documentation, data, spatial information, layers, observations, data feeds, text, diagrams, statistics, icons, logos, avatar images, photos, video, screen snaps, notifications and information which is sourced from or submitted via a Service.

Team Members: A group of Users who have opted to use a Service together and share details (including but not limited to private information). Joining a team is a manual process.

Location Services: All related functions in the determination, collection, communication and viewing the spatial location of a User’s device related to the normal functioning of the App.

Notifications: The process and result of providing a message to a User using various messaging channels.

Observation(s): Content that may be available in, or submitted via a service, that may be provided by a non-official and unverified source including the general public.

Pseudonym: A user name nominated by a User that is displayed in place of a User’s real name in the public domain.

Publisher: The publisher of Services is Gridstone Pty Ltd.

Service(s): A mobile device application or web site including its functions, tools, Content and related and services. May also be referred to as app, website or by name.

Service Producers: Jointly refers to RIPE Intelligence Pty Ltd and Gridstone Pty Ltd and their shareholders, employees, contractors, and stakeholders.

System Admins: Personal employed by or acting on behalf of the App Producers for the purposes of running the App and related systems and processes.

User(s): Any person that utilises a Service or Content from a Service.

 

Generic Terms and Conditions

Source and completeness of content

Users accept and acknowledge that Content may not be complete or comprehensive to the extent that relying solely on Content made available via a Service may not be sufficient to ensure you make the safest or best decision.

Content is provided for consideration toward an appreciation of a situation and should not be relied on as a sole source of information. Users Accept that there are influencing factors outside the Service Producers control including, but not limited to network connectivity, network coverage, network congestion, device brand/type/operating system, operating system/browser version compliance and Users device configuration or circumstances. The Service Producers take no responsibility or give any service guarantee in relation to factors out of their control.

Services contain links to, and Content from third parties that are not owned, managed or influenced by the Service Producers. The Service Producers cannot be held responsible for the accuracy of Content from these sources or any action undertaken or not undertaken taken based on any Content.

The Service Producers endeavour to ensure all Content is accurate and current, however Users accept that Content including but not limited to Notifications are not manually verified prior to publishing.

Use of services

Services are provided for use via a revocable, non-exclusive and non-transferable license. This license extends only to the use of services via the interfaces provided for the purpose intended and no other access or use is permitted.

Users are not permitted to utilise as Service where by doing so endangers the health or safety of any person, or security of property in any way. Users must not obstruct emergency services personnel in any way, must not breach an individual’s privacy, utilise a device illegally or breach copyright in the process of submitting Content or using a Service. Users accept and remain liable for all and any actions undertaken in relation to submitting Content or using a Service.

Users must not access or utilise in anyway Content that is not intended for them. Content made available via a Service may contain information intended for specific Users, Team Members and Agencies. Users must not access or attempt to access Content that they are not the intended recipient of.

Services are provided with good intent and users are expected to utilise Services and Content in a similar and respectful way.

The use or suspected use of a Service for, or related to illegal purposes, or a breach of these terms and conditions is not permitted and may result in User’s access to Services being blocked without refund, and/or provision of User’s information to authorities.

Non-personal use

Users of Services that are determined to be operating as part of, on behalf of, belong to, or related to an Agency or overarching entity, Accept that their information, including private information, may be made available to the parent entity. This access may be granted where an Agency or overarching entity engages with the Service Producer for this specific purpose and Users may not receive expressed notification in relation to this arrangement.

Media may report information provided via a Service however it must be accompanied with an audible and visual credit to www.emergencyaus.info wherever possible via the medium. Higher resolution copies of content may be accessed via request to support@emergencyaus.info.

Other

Users Accept that the unapproved use of registered trademarks or copyrighted material is not permitted. All intellectual property rights and copyright of all Content remains with the Service Producers to the full extent of the law. A number of patents are pending in relation to aspects of some Services. For further information, please contact support@emergencyaus.info.

Breach

Any breach, intentional or otherwise of the terms and conditions may result in the relinquishment of the applicable license and Users access may be blocked to the Service without refund. Where a significant or deliberate breach occurs or in any case where the Service Producers deem appropriate or are legally required, inappropriate activity will be reported to authorities which may include the provision of Private or sensitive information. Any User thought to be deliberately submitting incorrect or misleading content including, but not limited to, observations automatically relinquishes their license and may be subject to legal action.

If you believe your access has been blocked unfairly, or believe a breach has taken place, please contact support@emergencyaus.info.

Disclaimer

The Service Producers disclaim liability for any misuse or misunderstanding of any Content contained in Services provided and disclaims liability for any loss, damage or injury, be it health, financial or otherwise, suffered by any individual, Agency or entity acting upon or relying on a Service or Content collected, accessed or provided directly or indirectly via a Service.

All Users of Content and Services indemnify the Service Producers against all liability, loss, damage or injury (including consequential loss and damage and any legal costs) suffered by any person, Agency or entity in connection with the use of Content or Services provided. Users accept and acknowledge that they remain liable for all and any act or omission they undertake as a result of Content sourced via a Service.

Users cannot be sure they are free from harm’s way or fully informed by only considering Content provided via a Service.

The Service Producers are not licensing or claiming copyright on content sourced from an author where copyright exists, nor infer ownership of or intellectual property rights to copyrighted Content in any way.

All intellectual property rights and copyright, of all Content remains with the Service Producers to the full extent of the law.

Service Specific Terms and Conditions

EmergencyAUS App and Website
Source and completeness of content

Users accept that Content made available via the EmergencyAUS app and Website is obtained from both official and non-official sources and that the Service Producers hold no legal or statutory responsibility to provide warnings or emergency information. The Service Producers may have no relevant affiliation with emergency services for the provision of emergency information or warnings nor is it inferred that any Service is supported or endorsed by entities or Agencies with statutory responsibilities to protect the community.

Content is provided for consideration toward an appreciation of any situation and must not be relied on as a sole source of information. All users must refer to the agency responsible to provide public emergency information prior to making decisions.

Use of services

Users accept that Content (including Observations) available in the App may appear in the public domain and the User’s location may be disclosed. User identity will not be affiliated with any content displayed publicly however a Users Pseudonym may be used. The provision of Content, including but not limited to observations (including photos), and use of the App is considered an acceptance of relinquishment to exclusive rights related to that Content and rights are shared with the Service Producers where appropriate.

The App Producers endeavour to ensure all Content is accurate and current, however Users accept that Content provided via Services including, but not limited to, Observations, are not confirmed, vetted or verified prior to publication and may not be accurate.

Submitting Observations

Users are not permitted by the App Producers to submit content where by doing so endangers the health or safety of any person in any way. Users must not obstruct emergency services personnel in any way, must not breach an individual’s privacy or breach copyright in the process of submitting Content. Users accept and remain liable for all and any actions undertaken in relation to submitting Content via the App.

The provision of misleading Content, including, but not limited to, Observations, is a breach of these terms and conditions, and may result in User’s access to Services being blocked without refund, and/or provision of User’s information to authorities.

The provision of Content, including but not limited to observations (including photos) is considered an acceptance of relinquishment to exclusive rights related to that Content and rights are shared to the Service Producers. The Services Producers may use content submitted for promotional purposes including publishing on Facebook, Twitter, websites and print media. Where possible, acknowledgement of the User, by use of their Pseudonym will be made.

Disclaimer

The Service Producers do not claim to include all information about all Australian emergency events. The Service Producers do not provide advice to undertake or not undertake any act in response to an emergency event or incident and fully disclaim liability for actions of Users or third parties based on content provided in, or excluded from a Service, and do not provide any guarantee of the completeness, accuracy or availability of Content provided. Any Content created by the Service Producers is for commentary purposes only.

TRACmate Specific Terms and Conditions
Use of services

Users accept that Activations and Location Services managed via the Service may be available to be viewed by other Team Members and System Admins; a User’s location and personal details may be disclosed. Users identity and contact details may be affiliated with content displayed. The provision of Content including but not limited to Location Services, and use of the Service by a User is considered an acceptance of relinquishment to any exclusive rights related to that Content and rights are shared with the Service Producers.

Non-personal use

Users of the App that are determined to be operating as part of, on behalf of, belong to, or related to an Agency or overarching entity, Accept that their information including private information may be made available to said entity. This access will be granted where an Agency or overarching entity engages with the App Producer for this specific purpose and Users may not receive expressed notification in relation to this arrangement.